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Knowledgebase : General
The majority of our products can be delivered anywhere in the UK mainland. Sometimes there are additional charges for remote areas (e.g. Cornwall, Wales, Scotlandā€¦). If you want to check a delivery area for the product you are interested in please contact...
We do offer an installation service across the UK. Where possible we try and use our own fitters but log cabins that are further afield we employ sub-contractors. This does of course depend on the building. Some of the smaller sheds and garden buildings a...
If you need to check your delivery at any time please contact our customer service team either by email, support center or phone. If you can have your order ID handy they will check your order and give you an update of its process.
In the event of any complaint or grievance, 'The Customer' is to in the first instance make contact by telephone on 01604 780350 or by email complaints@support.taylorsgardenbuildings.co.uk, stating their invoice reference and the nature of their complaint...
Delivery is included in our prices for most areas of mainland UK, however due to some manufacturers' policies there may be extra charges for Scotland, off shore islands and some areas of England and Wales. These areas are detailed within our product pages...
Whilst we endeavour to give customers every possible means of making an informed decision including brochures, website content and our customer service, it is not always possible to give every exact specification or dimension found on a building or pro...
We provide a selection of garden buildings from our ranges on display to enable our customers to gain an insight into the quality and materials used, unfortunately we are not able to show you every building we have but we feel with our display you are ...
You can place an order online, by phone, fax, post, email and of course in person at our show site. All the products show the prices next them and this price includes VAT and delivery to most areas of the UK. On receipt of an order, this is normally proce...
You can pay for your order in a several different ways, whether it is on-line or over the telephone. We accept Mastercard, Visa, Switch, Solo, Delta or Maestro. Cheques are also accepted. However, in this case orders will only be fully processed once the ...
The expected delivery time of each product can be found on that products web page, just underneath the 'Add to Cart' button. If you are in need of a product sooner than the expected delivery period please contact us and we can look into the possibility of...
Shopping online with Taylors Garden Buildings is as easy as 1, 2, 3! simply follow our 3 steps to find, select and buy the item you are looking for. 1. Find the product you want. To find the garden products you're looking for you can: Navigat...
If we have excepted the order and has been processed you will get a confirmation email. If you haven't got an email address we will confirm it by post.
We do try very hard to price all our products as best as we can and regularly check our competitors to make sure we are as competitive as possible. If you have found this product at a better price please let us know and where possible, we will match and i...
Where installation is included or added to an order the customer must provide: a. A flat completely level base made from concrete or paving slabs, unless otherwise agreed b. Unobstructed accesses for the fitting team from kerbside to the proposed site...
The prices on our website are including delivery to the majority of areas in the UK. There are additional charges on some products for certain areas. Where possible we do alert you to these additional charges on the product information pages. If you would...
Payment must be made in full at point of order unless otherwise agreed. For larger value orders, larger buildings or bespoke buildings we may accept a 50% deposit at point of order with the remaining 50% payable prior to delivery. Payment can be made via ...
You are deemed to have placed an order with us by ordering online via our online checkout process or by placing an order over the telephone. Confirmation of your order will be sent by e-mail. We will send written confirmation via Royal Mail on request. W...
We try to offer the lowest prices available. In the very unlikely event that you have been offered this product at a better price elsewhere, please let us know and we will try to match or beat the price. On occasion we may reserve the right not to price m...
We want you to be 100% happy with your order. If you buy a product from us which we have delivered and you are unhappy with it you can return your goods, for any reason, in the original condition and packaging to receive a full refund or a replacement...
In line with The Distance Selling Regulations, and the Safe buy code of practice 'The Customer' shall have a period of 7 working days after the date of delivery within which time they may cancel their order for a product with the exception of goods tha...
All goods supplied are newly constructed for sale and as such are manufactured to match the specifications shown within the product literature. From time to time we do sell stock clearance and ex display lines, these items are clearly marked as such and ...
All goods should be inspected on delivery and any shortages or damages notified to the company within 5 working days. Do not build the item if it is damaged. If an item has been delivered with a damaged replaceable part we will send a replacement part...
We maintain a Web blog; this blog complements the contents of this website and is a useful place to find articles relating to our product range, tips on installation, price rises or decreases and generally news about us. It's written by several members of...
WE HAVE TRIED TO GIVE OUR CUSTOMERS AS MUCH DETAIL AND INFORMATION AS POSSIBLE. FOR MANY OF OUR PRODUCTS WE HAVE A MANUFACTURERS BROCHURE AVAILABLE, THIS IS IN PDF FORMAT AND CAN EASILY BE DOWNLOADED FROM THE PRODUCT PAGES BY CLICKING ON THE PDF ICON. T...
Registration is useful in a number of ways: It allows you to create a wish lists and save the contents of your Shopping Cart for later use. Your details will be kept safe should you wish to order today or at a later date. It will also allow you to review ...
We think there are loads of reasons why you would choose us, these are just a few........ Consistently the best prices around for garden sheds and garden buildings throughout the UK with a price match service and a product range that is ever increasing a...
We at Taylors Garden buildings take your privacy very seriously. We do need to know some details when you place an order with us: Your name, address, contact number, credit or debit card details. We couldn't place an order without these. You don't have to...