Knowledgebase: General
Installation Service
Posted by on 29 August 2013 04:08 PM

Where installation is included or added to an order the customer must provide:

a. A flat completely level base made from concrete or paving slabs, unless otherwise agreed
b. Unobstructed accesses for the fitting team from kerbside to the proposed site, you must let us know if it is more than 25 metres from the nearest point of vehicular access to the fit site.
c. Clear access all around the proposed site, we recommend at least 600mm for sheds and 1200-2000mm for log cabins.

If on arrival the base prepared by the customer is not to standard the installation maybe aborted at the discretion of the fitting team or a disclaimer signed by the customer

Upon aborted installations the product can be left for self assembly by the customer, or a new installation date arranged. In both instances a fee of 90% of the value of the installation will be charged.

If you have any concerns over your base please contact us as soon as possible.

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